Unused and unwanted items
If you’ve ordered something by mistake or changed your mind, then returning unused and unwanted items is easy. Simply contact our friendly customer support team via firstname.lastname@example.org within 7 days of receiving your order.
They will give you the appropriate address, and detailed instructions on how to return your item(s) to us. You will have to pay for return with signature postage and when we get the items back we will issue you a refund, less our shipping costs.
POWERMIND® up to 30 days risk free money back guarantee
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We are confident that you will be satisfied with your purchase of any POWERMIND® supplement, and so, we will give you the time to try it out.
We’ll give you your money back if it doesn’t work for you.
Try one bottle of any single POWERMIND® supplement and, if you do not see the results you want, simply return the used bottle and any unused bottles of the same product within 30-days of your order being delivered and we will gladly refund your money (minus any shipping costs).
This guarantee applies to your first order of any POWERMIND® supplement, up to a maximum of one container of each individual product. We think it is fair that if you tell us that a supplement doesn’t work for you and you return it for a refund, you cannot order it again and expect to get a second refund.
Before requesting a refund, you should take your supplement as directed on the label until the container is empty. Assess your results but please note that for best results, all supplements should be used in conjunction with a healthy lifestyle, including a healthy diet and regular exercise. Please also note that refunds are only given on one container/bottle – if you open more than one container/bottle of the same product you cannot claim a refund on the additional containers.
Our return system is very easy to use:- To claim your refund, YOU MUST FIRST email us to email@example.com. We will give you detailed instructions on how to make your return, along with a return address.
– Any claim must be submitted within 30 days of delivery. This gives you time to use a whole bottle and assess your results.
– You must supply your full name, address and order number.
– All used and unused bottles of the product must be returned together.
– You must use a courier service that requires a signature for delivery. We cannot refund you for items that are not returned to us or are lost in the mail.
– You will be refunded minus the shipping costs.
If you fail to comply with ANY of the above conditions, we will not be obliged to give you a refund.